Job Summary

The Healthy Careers Navigator facilitates participants’ transition from the Tennessee Board of Regents Direct Services Professional (DSP) training program into certified employment. This role manages the full participant lifecycle, including recruitment, enrollment, mentoring, and job placement, effectively bridging training with workforce opportunities. Working closely with the Center for Community Outreach Executive Director, the Healthy Careers Navigator supports program implementation and overall success while building connections with employers and community partners. Some travel is required.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint) to support documentation, reporting, and communication.
• Knowledge of local and regional labor markets, including employer needs and workforce trends.
• Knowledge of Northeast American Job Centers and available workforce development resources and services.
• Ability to effectively engage and support individuals with diverse skills, backgrounds, and levels of experience.
• Ability to apply case management principles, including participant assessment, goal setting, and progress tracking.
• Strong organizational skills with the ability to maintain accuracy and attention to detail while managing multiple priorities.
• Strong oral and written communication skills, with the ability to convey information clearly and professionally.
• Ability to establish and maintain professional relationships with healthcare employers and community partners.

Required Qualifications

• High school diploma and one to three years of relevant experience
  OR
• A combination of education and work experience

Compensation & Benefits

• Job Family – Social Services Associate 2
• Market Range – 4 (Salary Schedules)
• For information on benefits please visit

  Application Instructions

  • Non-exempt positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.

  ETSU is an equal opportunity employer.

  University Overview

  East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

  Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.