For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

For more information, please visit Overview:

Youth Villages' residential programs in Tennessee and Georgia provide safe, nurturing environments for youth ages 6 to 17 with complex behavioral and mental health challenges. These programs are offered across three types of facilities—secure facilities, open campuses, and group homes—each designed to meet the individual needs of youth exhibiting a range of referral behaviors, including aggression, self-harm, suicidal ideations, and problem sexual behavior.

Our residential campuses deliver an intensive treatment program that strikes a unique balance between structure and freedom, all while preparing youth for continued success outside of a residential setting. A key focus is to help each youth step down to the least restrictive treatment option possible by developing the skills they need to thrive in less structured environments through trauma-informed care, clinical interventions, life skills building, and recreation therapy (in selection locations). Most youth also attend fully accredited schools located on our campuses, ensuring their educational progress continues alongside therapeutic support.

Essential Duties and Responsibilities:

The Support Services Liaison:

• Prepares invoices for approval by Assistant Director and enters approved invoices into system for payment

• Procures supplies for Support Services storage closet and copy room

• Researches and orders any item required to be tracked and followed up until delivery

• Researches contractors and vendors for Maintenance and Support Services projects and repairs as needed

• Assists in obtaining quotes and bids for needed products and services and assists with scheduling contractors as needed

• Compiles reports for Maintenance and Support Services including ServiceNow requests, master schedule and monthly inspections

• Ships and tracks documents and/or packages to vendors

• Assists Maintenance leadership with ServiceNow requests

• Assist Maintenance with transportation for vehicle drop-offs and pick-ups to service centers and any necessary follow-up

• Obtains vehicle tags and registration on new vehicles and ensures current vehicle registrations are up-to-date and maintained

• Performs administrative functions relating to operations including reports and record keeping

• Ensures compliance with all relevant/required regulations and programs both internally and externally

• Updates and maintains facilities shared site and maintains records in required binders

• Updates phone lists and email groups as needed

• Maintains Support Services grid and on-call calendar

• Performs other duties as assigned

Additional Information:

• This position requires prolonged periods of walking and standing as well as use of hands to handle or feel objects, tools, and controls.

• Applicants must be able to regularly lift and/or move 10 to 50 pounds.

• Applicants are required to complete Crisis Prevention Institute (CPI) and CPR trainings.

• Applicants must possess a current, valid driver’s license.

Qualifications:

• High School diploma or equivalent (required)

• Strong organizational skills and attention to detail

• Excellent written, verbal, and oral skills

• Ability to manage multiple priorities simultaneously

• Basic computer knowledge and proficiency with Microsoft Office products

• Ability to maintain a flexible schedule

Youth Villages Benefits

• Medical, Dental, Prescription Drug Coverage and Vision

• 401(k)

• Time off:

• • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)

  • 12 paid sick days per year

  • 11 paid holidays

• Paid Parental Leave

• Mileage & Cell Phone Reimbursement (when applicable)

• Tuition reimbursement and licensure supervision

• Growth & development through continuous training

• Clinical and administrative advancement opportunities

- Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

The Support Services Liaison:Prepares invoices for approval by Assistant Director and enters approved invoices into system for payment. Procures supplies for Support Services storage closet and copy room. Researches and orders any item required to be tracked and followed up until delivery. Researches contractors and vendors for Maintenance and Support Services projects and repairs as needed. Assists in obtaining quotes and bids for needed products and services and assists with scheduling contractors as needed. Compiles reports for Maintenance and Support Services including ServiceNow requests, master schedule and monthly inspections. Ships and tracks documents and/or packages to vendors. Assists Maintenance leadership with ServiceNow requests. Assist Maintenance with transportation for vehicle drop-offs and pick-ups to service centers and any necessary follow-up. Obtains vehicle tags and registration on new vehicles and ensures current vehicle registrations are up-to-date and maintained. Performs administrative functions relating to operations including reports and record keeping. Ensures compliance with all relevant/required regulations and programs both internally and externally. Updates and maintains facilities shared site and maintains records in required binders. Updates phone lists and email groups as needed. Maintains Support Services grid and on-call calendar. Performs other duties as assigned. Additional Information:This position requires prolonged periods of walking and standing as well as use of hands to handle or feel objects, tools, and controls. Applicants must be able to regularly lift and/or move 10 to 50 pounds. Applicants are required to complete Crisis Prevention Institute (CPI) and CPR trainings. Applicants must possess a current, valid driver’s license. Qualifications:High School diploma or equivalent (required)Strong organizational skills and attention to detail. Excellent written, verbal, and oral skills. Ability to manage multiple priorities simultaneously. Basic computer knowledge and proficiency with Microsoft Office products. Ability to maintain a flexible schedule

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